News

January 2012 - 7 Year Warranty - Extended Until March

(See September below) 7 year manufacturers parts and labour warranty now available until the end of March

October 2011 - Helpful Videos

We have decided to add some links to videos that might be useful to people experiencing problems with their boiler, or to give informtation and advice. See the link above, or click here

September 2011 - 7 Year Warranty on New Worcester Boilers

Yes. Seven years warranty. Peace of mind for seven years. From September until the end of 2011, we can offer a 7 year warranty on Worcester Bosch Si and CDi boilers.

Please contact us to discuss your requirements and to arrange a free, no obligation quotation.

August 2011 - Gas Safe Register - Inspection

We've recently been inspected by Gas Safe Register and our work was found to be satisfactory and without concern. This is good for us as a comapny, but also for our customers, who can be assured that we are registered, compliant with regulations, and carry out our work safely and with consideration for your home. When obtaining quotes for work, it is worth considering that it is not just the price that is important.

April 2011 - 6 Year Warranty on New Worcester Boilers

We are pleased to be able to announce that we can offer a 6 year parts and labour warranty on new Worcester Bosch boilers that are installed before August this year.

Please constact us to discuss your requirements and to arrange a free, no obligation quotation.

March 2011 - CORGI!!

Most customers know that Gas Safe Register have taken over from CORGI for the purposes of promoting gas safety. CORGI as an organisation therefore have little part to play in the current gas industry. As such, it has come to our attention that CORGI are contacting customers who had gas appliances installed around the period at the end of their remit as the register of gas installers. They are trying to sell customers a service contract, using the information that was required to be provided to them at that time. This information was provided as part of their role in complying with the Building Regulations under a process known as Notification.

What CORGI are not doing is using the information they were given for the purpose it was intended. This could be a conflict with the Data Protection Act and we have contacted the Information Commissioners Office to ask them to investigate this.

We would urge our customers who have been contacted by CORGI to carefully consider the service that is being offered. It is likely that paying a monthly fee to CORGI to have your boiler serviced by them will involve using gas engineers who are sub-contracted to CORGI and who may not be fully accredited to work on your appliance. While they may be supplied by CORGI and registered with Gas Safe Register, their knowledge of specific appliances may be limited. Please contact us to discuss this further if you have any concerns.

February 2011 - Costs

We all know that fuel prices are creeping up, VAT has gone up to 20%, other costs such as insurance are increasing, but we are proud to say that at present, most of our charges are staying at the same levels that they have been for over 12 months.

Servicing, and jobs with a labour-only aspect will not cost any more than in previous months, but, where appliances, parts and equipment costs have increased, we will have to pass that on.

December 2010 - Snow!

Due to the extreme weather, we have had difficulty in getting to some properties to carry out work. This is mainly where the road outside a house, or a road leading to a house is on a slope. Even the slightest slope can lead to difficult driving conditions and we have ended up getting stuck several times!

We tried to attend where possible, especially when an existing customer is having difficulties, but there were cases where we are unable to visit and we had to delay or rearrange the visit. Our apologies for this and thank you to customers who were so understanding.

October 2010 - CRB Check - UPDATE

Our CRB check has been completed and we are in posession of an Enhanced Disclosure certificate. We are happy to say that this should show customers that we seriously value the trust they place in us by allowing us into their home to carry out work.

September 2010 - CRB Check

We sometimes work in homes where there are children, or in places where vulnerable adults are present. We feel it is important that we can assure our customers that we are honest and trustworthy.

To help with this, we have recently voluntarily applied for a CRB check to be carried out. We hope this suggests that we take customer's safety and that of their family seriosuly.

For more information on CRB checks, see Criminal Records Bureau website.

April 2010 - Boiler Scrappage Scheme - Latest

Based upon information from the Energy Savings Trust website (See below), it appears that the Goverment's boiler scrappage scheme has now ended. Even without the scrappage scheme allowance, we can still provide a cost-effective solution to your central heating requirements, using quality appliances and expertise. We may not be the cheapest quotation you receive, but there are reasons for that. We would be happy to discuss these with you.

December 2009 / January 2010 - VAT and Prices

The reduction in VAT comes to an end in 2010 and overheads have increased over the past 12 months. We have not increased our prices for several years but have to from January 1st. Typically, the cost of servicing rises from £55.00 to £60.00, part of this being VAT and part being an actual increase. We apologise to customers for this increase.

Discounts are available for servicing multiple appliances during the same visit

October 2009 - Change Of Address

Due to a change forced upon us by the people who owned the address of our registered office, we have had to change it. Our new address is updated on our contact page.

July 2009 - Water Treatment

We have recently completed a training session given by Fernox, a leader in water treatment products and power flushing. As well as using Fernox products when installing central heating, we can now offer a water testing service through Fernox to determine possible causes of problems with central heating systems. Contact us to discuss this option.

March 2009 - Gas Safe Register

In April, gas installers in this country no longer have to be registered with CORGI. A new body has been set up called Gas Safe Register and installers have to be registered with them. Harry Willis Limited have registered with the new body and we are in the process of changing our websites, stationery and van signs. While we do not believe that the change from CORGI has been handled correctly, we have to comply with the change. We are happy to discuss the new scheme with customers to explain what has changed.

February 2009 - Spread the cost

We have noticed that some of our regular customers are not having work done such as annual servicing. From a few customers that we have asked about this, it seems that the current economic situation is having an impact on people's spending. Understandably, people seem to be being more cautious with their spending. In an attempt to help spread the cost, we are happy to accept payment in the form of post-dated cheques. This may be useful to make sure jobs like annual servicing get done, but at a lower monthly cost. Feel free to contact us to discuss payment options.

December 2008 - Worcester Bosch Warranties

All WB boilers installed by us will now come with a 5 year parts and labour warranty, provided by Worcester Bosch. This is at no additional cost, unlike the warranty given with some other boilers, where the extra cover comes at an extra cost.

May 2008 - Strange Emails?

It has come to our attention that spammers are using this website's domain name in spam emails. These emails are not sent from ourselves and it appears that there is little we can do to prevent it happening. Should you have received an email appearing to be from Harry Willis Limited, please accept our apologies. We do not send out email messages to anyone other than when replying to a customer query or if we have been asked to. We do not pass email addresses to a third party.

July 2007 - New Controls

For most new central heating boilers we now fit a new Honeywell radio-frequency, combined time and temperature control. This gives flexible control of the heating system and allows the control to be sited almost anywhere within a home.

For more information, see Honeywell's product information pages.

May 2007 - Worcester Accredited Installer

We have been Specialist Installers of Worcester Bosch boilers for some time, and have just been on a visit to the Worcester factory to update our knowledge of their boilers.

Being an Accredited Installer means that we have shown Worcester Bosch that we install their boilers properly and have extensive knowledge of their products, over and above other heating installers.

March 2007 - New Website Launched

This is the redesigned Harry Willis Limited website. Please feel free to contact us with comments, suggestions, or just to say 'hello'!

Website designed and built by Harry Willis, using CSS and standard HTML, without Javascript.

Tested in IE6 & 7, Opera 9.10 and Firefox 2 browsers. Seems to work fine, other than some text resizing issues in Opera and Firefox - if you use these browsers and resize the text, strange things may happen! While it may be nice to spend time to correct these problems, there are more essential things to be done, here in internet land and real life.